Shipping & Delivery Policy
Fast, insured, and transparent delivery direct from our Panipat manufacturing facility to your doorstep anywhere in India.
1. Direct Mill Dispatch & Fulfillment Center
Unlike retail intermediaries who store products in third-party warehouses, every order placed on Teepul is tailored, inspected, packaged, and dispatched directly from our central manufacturing unit in:
Plot No. 142, Sector-25, HSIIDC Industrial Area, Phase-2,
Panipat, Haryana – 132103, India.
Direct-from-mill shipping eliminates warehouse handling damage, protects fresh fabric textures, and ensures you receive the newest production stock.
2. Delivery Coverage & Regional Timelines
We deliver to over 19,000+ pin codes across all 28 states and 8 union territories in India. Estimated delivery times from the date of dispatch:
| Destination Region | Coverage Areas | Estimated Delivery Time |
|---|---|---|
| Delhi-NCR & Northern Hubs | Delhi, Gurugram, Noida, Chandigarh, Jaipur, Lucknow | 1 to 3 Business Days |
| Metro Cities & Tier 1 | Mumbai, Bengaluru, Hyderabad, Chennai, Kolkata, Pune, Ahmedabad | 2 to 4 Business Days |
| Tier 2 & Tier 3 Cities | State capitals and major district headquarters across India | 3 to 6 Business Days |
| Northeast, J&K, & Islands | Assam, Meghalaya, Jammu & Kashmir, Andaman & Nicobar | 5 to 8 Business Days |
3. Shipping Charges
- Prepaid Orders: We offer FREE express doorstep shipping on all prepaid orders (UPI, Paytm PG, Razorpay, Debit/Credit Cards, Net Banking) with zero hidden delivery charges.
- Cash on Delivery (COD) Orders: A nominal courier handling fee of ₹49–₹99 may apply at checkout to cover secure cash-collection logistics.
4. Courier Partners & Order Tracking
We partner with leading Indian logistics carriers to ensure timely transit, including:
Within 24 hours of parcel dispatch, you will receive an SMS, WhatsApp message, and email containing your live Air Waybill (AWB) tracking number and direct courier tracking link.
5. Delivery Attempts & Non-Delivery (RTO)
Our courier partners make up to 3 delivery attempts before returning a parcel to our Panipat hub. In case you miss a delivery attempt:
- The courier will contact your phone via call or automated IVR.
- You may reschedule delivery for a preferred date directly with the delivery agent or contact our care desk at [email protected].
- Ensure your shipping address includes a complete house/street number, recognizable landmark, and valid 6-digit pin code.