Returns & Exchange Policy

7-day easy returns

We want you to love your TEEPUL tee. If something isn’t right, you can raise a return or exchange request within 7 days of delivery.

When can you return or exchange?

• Wrong size received (exchange for a different size)
• Wrong design / product delivered
• Manufacturing defect — print damage, torn fabric, or faulty stitching
• Item damaged in transit

How to raise a request

1. WhatsApp or email us your order ID, photo of the item, and reason within 7 days of delivery
2. We verify and share the return address or arrange a pickup (where available)
3. Once the item is received and checked, we process an exchange or refund within 5–7 working days

What is NOT covered

• Washed, worn, or altered items
• Odour, pet hair, or stains caused after delivery
• Deliberate damage

Refunds

Refunds are processed to the original payment method within 5–7 working days after the returned item passes quality check. COD orders are refunded via UPI or bank transfer.

Size exchange

Size exchanges are free — just message us on WhatsApp within 7 days and we’ll arrange a replacement size.

Need help?

Reach us via the contact page or WhatsApp. Our support team replies within a few hours on business days.